#Boxee forums update#
#Boxee forums software#
#Boxee forums Pc#
#Boxee forums tv#
#Boxee forums windows#

2) Customer serviceĬustomer service is a very, very difficult thing for a startup company, and that’s doubly true for a startup that’s dealing with something as complex as hardware or a complete OS. By sacrificing the Boxee software, Boxee sacrificed all the goodwill that came with it.Īnd then, absurdly, they did it all again with the Boxee Box. It became the best selling smartphone ever because it was the COOLEST product on the block.

The iPhone didn’t become the best selling smartphone ever because it was a great product.

#Boxee forums software#

In the tech community, hardware and software sales absolutely depend on goodwill and word of mouth. But failing to incentivize users to see the value in gradually upgrading to the hardware versions was just as much a losing proposition.

#Boxee forums tv#

The Boxee software would have had no TV tuner support at all.Īt the end of the day, Boxee’s job was to make money, so expecting endless support for something that didn’t generate value (the Boxee software) was a losing proposition. The previous Boxee Box could have the TV tuner, but only via USB. The next generation of the Boxee Box could have had a tv tuner built in. Instead, the Boxee Box should have had compelling features that simply could not have been available on the software platform.įor example, the software version might have been restricted to viewing Netflix in a browser, while the hardware version could have had an official, native Netflix app, which would have been totally possible, given the Intel chip being used. The step from the Boxee software to the Boxee hardware should not have been the only step. The iPhone 4 will still be supported by this most recent version, but so many new, amazing features will only be supported on the newer hardware iterations that most users will sadly accept that it’s time to upgrade.īoxee’s mistake was failing to follow through on basic product iteration. Then they release the next version, and still more components are missing.

#Boxee forums update#

Then they release the next iteration, the iPhone 4S, with a software update that mostly applies to the 4, but is missing some critical components for the absolute best experience. Fully stop supporting the product when it becomes clear that the majority of users have moved on.Īpple is another company that does an excellent job following and even helping along this basic process with its line of iOS products.įirst, they release a product with all the latest features, like the iPhone 4.But it wouldn’t have hurt to at least try to follow the basic tenants of support that Microsoft displayed. To be perfectly honest, a 13 year cycle of support would have been complete overkill for a service like Boxee, as that level of support is really more intended for the business segments of commerce. That’s a 13 year cycle of support for a product they only sold for roughly 6 years.That is the very definition of long term support. But support for XP continues to this day, with an anticipated ending date sometime in 2014.

#Boxee forums windows#

It was succeeded by Windows Vista in 2007. Without a doubt, the biggest mistake Boxee ever made was failing to maintain support for old products.įor all that we may love to hate Microsoft, support for old products is one of the smartest, most important things they’ve ever done. For the sake of the future and XBMC, let’s look into a few of the mistakes of Boxee, so that we - and other XBMC businesses - can hopefully avoid them in the future. But as time went on, it started doing more and more things wrong. I've got a parallel post on the boxee forum but I thought I'd ask here to see if anyone has any ideas or similar experiences.MetaBeat will bring together thought leaders to give guidance on how metaverse technology will transform the way all industries communicate and do business on October 4 in San Francisco, CA.īoxee did many things right.

#Boxee forums Pc#

Rather than trying to serve video over that I dusted off an old router and created a second wired LAN that connects my unraid to my pc and media centre.Īs I mentioned above, every other computer I've linked to the network has had no trouble finding the unraid shares but the auto-detect feature in boxee and manually entering the unraid's ip address have yielded no results on the boxee. I, along with the other tenants in my building, join the internet through a wireless router that I do not have physical access to. I have a bit of a crazy network setup so let me outline that. I recently decided to move to the Boxee box after a less tech savvy person joined me here but the Boxee does not seem to be able to discover the unraid shares. It's connected to a Windows PC and, until recently, and XBMC box. I've had an Unraid purring contentedly in my closet for the last year or so.